The item is a Shark Pro Steam Mop and my description includes the following:
Comes in original retail box with 3 mop heads, 3 BRAND NEW pads, 1 slightly used pad, fill cup and owner's manual ONLY.
Q: Where is the concentrator nozzle?
A: I'm sorry, you've lost me. Concentrator nozzle?
Q: Just saw this on t.v. this morning There is a carpet glider & a direct steam concentrator nozzle included in the box. It's good for grout on my white tile floors.
A: Apparently this is not the same thing you saw on TV this morning, since this package does not contain these items. (what I'd like to say: Oh, ri-ii-i-iiiiiiight! Since you saw it on TV you think that my detailed list of what's in the box is somehow wrong and I must be holding out on you with the nozzle. Gotcha!!)
Q: That's too bad. I really need mine to have that nozzle for the white floor grout in my kitchen & it's not sold separately. At least I haven't found it yet. Then I could buy whichever one has everything else. Thanks or you help. Maybe I can find that bozzle so I can buy this. Thanks, Gladys (name changed to protect the annoying)
A: Sounds like the one you saw on TV is the right one for you! (at this point I block her - this customer will never be happy, trust me - after 10,000 sales you can feel these things.)
Q: Yes, if I can't buy that nozzle somewhere, but I haven't called Shark yet. So, I may be back to shop with you.
A: I do have the carpet glider available in my eBay store. (What I wish I could say: Thanks for the warning, but I already blocked you. Don't be such a friggin cheapskate and buy the one you really want. )
Q: Just found out that the concentrator nozzle goes on the free portable cleaner!! LOL So, it's not on the one you're selling. Maybe I can buy that portable one separately. Still figuring things out since I just heard about it this morning.
A: No response - what's the point? (what I wish I could say: No shit?? Wow, then I guess I must NOT be retarded. Thanks for confirming that. Ya know I've only sold about 150 of these, so I wasn't quite sure. . . )
For those of you who follow this blog (all three of you, and I thank you) remember the lady with the "demented" luggage and the magical measuring mind?? This past week she finally figured out how to contact eBay and file a complaint. Well past the 45 deadline for filing a complaint, she had no leg to stand on but filed anyway. eBay GAVE HER MONEY BACK!!! They gave it back and did not take it from me, but THEY GAVE IT BACK - over $100. Bottom Line: eBay wants your business so badly they are willing to do anything to get it. Feel free to fuck them royally at will.
